Refund Terms for LORINTHERA

At LORINTHERA, we are committed to providing our esteemed customers with the highest quality products and services. However, if you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure a seamless experience for you.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request for a refund must be made within 30 days of the initial purchase.
• The product must be returned in its original condition and packaging, without any signs of wear or damage.
• Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Refundable Items

Certain items are exempt from refunds, including but not limited to:

• Gift cards and promotional items.
• Personalized or customized products.
• Items purchased during clearance or final sale events.

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] or call us at +1 (800) 123-4567.
2. Provide the necessary details including your order number and a brief explanation for the refund request.
3. Our team will review your request and provide further instructions for returning the item.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund request. Approved refunds will be processed within 5-10 business days, with the credit automatically applied to your original method of payment.

Late or Missing Refunds

If you have not received a refund within the designated period, please first check your bank account again, then contact your credit card company. It may take some time before the refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Changes to Refund Terms

LORINTHERA reserves the right to modify these refund terms at any time. Any changes will be updated on this page, and we encourage customers to review our policy periodically to stay informed of any updates.

Thank you for choosing LORINTHERA. We value your business and are dedicated to ensuring your satisfaction.